Microsoft Dynamics CRM is a highly flexible CRM system that can grow and change alongside your business, because it's built on industry-standard technology that's both reliable and efficient.

• Operational efficiency with a new multi-tenant architecture to help simplify deployment and support and to enable more efficient use of hardware.

• Multiple deployment options are supported, including on-premise, partner-hosted, and Microsoft-hosted in North America.

• Enhance scalability and performance with clustering and load balancing, as well as parallel inbox processing and wide area network (WAN) performance improvements.