What do you need to get right for a successful Go Live? No matter how shiny your new system is, if you don’t nail Go Live, all that hard work could be for nothing. If you can pull off a smooth Go Live, you’ll end up with happy end users and high adoption rates – success! If you don’t, you could fac ...
Blogs

Setting A View's Default Sort Order Using More Than 2 Columns
In this blog, we explain how you can create a System view which is sorted by more than 2 columns when you first open it.

Adding Google reCAPTCHA in D365 Marketing Forms
Web forms are susceptible from bot attacks. These bots automatically submit web forms with potentially harmful content. To prevent this, we use CAPTCHA to distinguish a form submission between a real human and a bot. D365 Marketing Forms offer the CAPTCHA functionality. However, this may not be the ...

New Teams Integration Gives you Something to Talk about after Dynamics 365 April 2019 Release
Updates seem like a microscopic part of running a business, but very small changes can have a large impact on the efficiency and ease of your day-to-day activities. This April update provides access to new features which can help drive your business forward. Every Dynamics update should leave you wi ...

Three Ways Dynamics 365 Increases Sales
While the saying is a cliché, Dynamics 365 Customer Engagement was literary made to help you increase your sales. Rather than just a collection of captured data, Dynamics can be a proactive platform that assists you to stay on top of the tasks you should be delivering. There are countless ways the s ...

New Org Chart Functionality
Some things to note on the new Org Chart functionality in the Unified Interface The unified interface (UI) for Dynamics 365 has some very nice new features. One such feature is the org chart. You get to it from an account view or form: It allows you to represent the hierarchical structure ...

Video - CRM Dynamics 365 Overview
Check out this video about Dynamics 365 Customer Engagement To learn more about Dynamics 365 Customer Engagement book a meeting with our team. ...

Bzzzt, How Text Message Marketing Will Help Grow Your Business
Dynamics 365 SMS (or Text) Marketing With an open rate of 98 percent according to Mobile Marketing Watch Marketing, SMS messages is giving email some hefty competition with Millennials and Generation Z becoming the predominant influencers in today’s businesses. These will be the primary people mark ...
Check our Case Studies for examples of how we've helped various companies realise the benefits of Customer Engagement...
OA Systems did a brilliant job of updating our Microsoft CRM4.0 to Dynamics 365. The process was smooth from start to finish and they completed on time and on budget.
Brendon Reid, Managing Director, Automation Associates Ltd
Highly recommended.
The OA Systems development team has a really detailed understanding of every layer of our business
Ayla Hutton, Technology and Projects Manager at Safety ‘n Action
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