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If your System Administrator turns on Multi-Factor Authentication (MFA) for your organisation, the user’s login will require an extra verification code. It makes your system more secure and generally we do recommend you do so. But it also becomes more complex to manage. Many of our clients are run ...

OA Systems video about new features in the Dynamics 365 2020 Wave 1 release. Some core features and some specific to the Sales app. Including UI updates, Pricelists, Kanban views and more

Solgari, the provider of the Dynamics 365 All-Channel Communications Solution, and OA Systems, the Microsoft Dynamics 365 Gold Partner, today announced their partnership in the New Zealand Dynamics 365 market.

A really nice feature in the Unified Interface is the control you have over which views to show for an entity.

Dynamics 365 Portals were created as a method for External Users to access certain parts of Dynamics 365 without needing to be allocated a license.  The development of Dynamics 365 Portals allows Entity Views and Entity Forms to be exposed, this allows users to Edit, Create and Read data.  Users are ...

This blog explains how the Dynamics 365 App for Outlook can be optimised to give the best possible user experience, thereby helping user adoption.

Change management is the process of guiding and supporting employees to successfully adopt a new way of working - its goal is to ensure people understand the purpose of the new system, actively support its implementation and are well trained so that they are able to use it effectively both at Go Live and long term.

When creating dashboards in Dynamics 365, you may want to take away a user's ability to select another view for the dashboard component. In this blog, we'll show you to do this but still show the name of the view and ensure a good user experience.

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Check our Case Studies for examples of how we've helped various companies realise the benefits of Customer Engagement...

OA Systems did a brilliant job of updating our Microsoft CRM4.0 to Dynamics 365. The process was smooth from start to finish and they completed on time and on budget.
Highly recommended.

Brendon Reid, Managing Director, Automation Associates Ltd

The OA Systems development team has a really detailed understanding of every layer of our business

Ayla Hutton, Technology and Projects Manager at Safety ‘n Action

OA Systems

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Customer Engagement can help improve customer relations, increase customer revenues, maximise cross and up-selling, create better communications and optimise your marketing.  Get in touch for a chat about how Customer Engagement 365 can help you...