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In July 2017 it became possible to use a ‘Not in’ clause in an advanced find in Dynamics 365, e.g. to create a view of something like ‘All Accounts with no Contacts’: This was all well and good for advanced find, which you could then save as a personal view. However, it was still not possible to ...

Microsoft Dynamics 365 brings together Flow Connectors and Power Platform to automate all your simple tasks "One of the things we find working with clients is that people like magic buttons. Every sales person wishes they were able to push a button and capture a new lead." When working with softwa ...

Here is a quick introduction to the Dynamics Unified Interface. To learn more about the Unified Interface for Dynamics 365 Customer Engagement book a meeting with our team.   ...

A quick video to show Dynamics365 working with Office365, including SharePoint, Microsoft Teams and PowerBI.   To learn more about how Dynamics 365 Customer Engagement works with Office365 book a meeting with our team. ...

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Check our Case Studies for examples of how we've helped various companies realise the benefits of Customer Engagement...

OA Systems did a brilliant job of updating our Microsoft CRM4.0 to Dynamics 365. The process was smooth from start to finish and they completed on time and on budget.
Highly recommended.

Brendon Reid, Managing Director, Automation Associates Ltd

The OA Systems development team has a really detailed understanding of every layer of our business

Ayla Hutton, Technology and Projects Manager at Safety ‘n Action

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Customer Engagement can help improve customer relations, increase customer revenues, maximise cross and up-selling, create better communications and optimise your marketing.  Get in touch for a chat about how Customer Engagement 365 can help you...