Read this e-book to discover how Microsoft Dynamics 365 Marketing helps you win customers and earn loyalty with messages and experiences you provide at just the right moment.
Blogs
Whitepaper - Contact Centres and CX
Check out this Forrester study on how upgrading contact centres, integrating them with CRM systems, and cloud-based connections of the two improve customer experience.
Power Apps licensing changes will go into effect on October 1, 2021
Microsoft have announced the following: OA Systems will update with New Zealand dollar pricing when this is confirmed in the October pricelist. Pricing and licensing updates coming to Power Apps July 1, 2021 Today we’re announcing pricing and licensing updates to Power Apps. In order to make the ...
Dynamics 365 Customer Service Workspace (Omnichannel)
See how agents can receive contextually-relevant, proactive insights to help personalise conversations, and expedite resolutions in Dynamics 365 Omnichannel.
Check our Case Studies for examples of how we've helped various companies realise the benefits of Customer Engagement...
OA Systems did a brilliant job of updating our Microsoft CRM4.0 to Dynamics 365. The process was smooth from start to finish and they completed on time and on budget.
Brendon Reid, Managing Director, Automation Associates Ltd
Highly recommended.
The OA Systems development team has a really detailed understanding of every layer of our business
Ayla Hutton, Technology and Projects Manager at Safety ‘n Action
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