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The Dynamics 365 and Power Platform release plan for the 2021 release wave one describes all new features releasing from April 2021 through September 2021.

Key dates for the 2021 release wave one
This release plan describes functionality that may not have been released yet. Delivery timelines and projected functionality may change or may not ship (see Microsoft policy).

Early access available February 1, 2021
Test and validate new features and capabilities that will be a part of the 2021 release wave one, coming in April, before they get enabled automatically for your users. You can view the Dynamics 365 2021 release wave one early access features now.

General availability April 1, 2021
Production deployment for the 2021 release wave one begins. Regional deployments will start on April 2, 2021.

After Dynamics 365 is upgraded to the Unified Client Interface (UCI) interface, users have to deal with some interesting changes. Some are good and some require more work. I’d like to share two of them. Download document template Starting with the good news. I believe a lot of users want to be abl ...

The Dynamics 365 release plan for the 2020 release wave 2 describes all new features releasing from October 2020 through March 2021

Team working from home? Are you using both Dynamics 365 and Microsoft Teams? Here is a video of how to get the two systems connected and working together.

If your System Administrator turns on Multi-Factor Authentication (MFA) for your organisation, the user’s login will require an extra verification code. It makes your system more secure and generally we do recommend you do so. But it also becomes more complex to manage. Many of our clients are run ...

A really nice feature in the Unified Interface is the control you have over which views to show for an entity.

Dynamics 365 Portals were created as a method for External Users to access certain parts of Dynamics 365 without needing to be allocated a license.  The development of Dynamics 365 Portals allows Entity Views and Entity Forms to be exposed, this allows users to Edit, Create and Read data.  Users are ...

This blog explains how the Dynamics 365 App for Outlook can be optimised to give the best possible user experience, thereby helping user adoption.

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OA Systems did a brilliant job of updating our Microsoft CRM4.0 to Dynamics 365. The process was smooth from start to finish and they completed on time and on budget.
Highly recommended.

Brendon Reid, Managing Director, Automation Associates Ltd

The OA Systems development team has a really detailed understanding of every layer of our business

Ayla Hutton, Technology and Projects Manager at Safety ‘n Action

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