A video to show the new layout and capabilities of Dynamics 365 relevancy search. Including natural language search.
Video

Dynamics 365 - Template PDF Emails
Streamlined your communication using Dynamics 365. Create and track PDFs using this new quick configuration tool.

Video - Dynamics 365 Marketing - Events in Teams
An increasing number of events are moving to a virtual format. You can manage registrations, communications, and reporting for webinars and interactive meetings hosted in Teams, directly from Dynamics 365 Marketing.
Video - Dynamics 365 Forecasts
Forecasts are a well-used and important KPI for businesses. Dynamics 365 have introduced improved functionality for managing reporting and configuring Forecasts. In this video there is a quick introduction to availability, configuration and visualisation of Forecasts.

Video: Dynamics 365 New Zealand Business Number Validation
Using Dynamics 365 or PowerApps to access to your clients New Zealand Business Number via www.nzbn.govt.nz.
Reduce inaccurate duplicates in your system.
Using the NZBN allows you to have a standardised unique identified to match to other local New Zealand sources of data.

Video - Dynamics 365 Activities
Activities in Dynamics 365 are powerful, especially when managed using Outlook.
Here is a video that shows how Activities interlink with Dynamics 365. Managing Tasks, Phone Calls and Appointments.
Also in the video is information on how this will work when Tasks is replaced by Microsoft Todo.

Creating a Covid 19 Case Notification Form

Video - Dynamics 365 - Microsoft Team Integration
Team working from home? Are you using both Dynamics 365 and Microsoft Teams? Here is a video of how to get the two systems connected and working together.
Check our Case Studies for examples of how we've helped various companies realise the benefits of Customer Engagement...
OA Systems did a brilliant job of updating our Microsoft CRM4.0 to Dynamics 365. The process was smooth from start to finish and they completed on time and on budget.
Brendon Reid, Managing Director, Automation Associates Ltd
Highly recommended.
The OA Systems development team has a really detailed understanding of every layer of our business
Ayla Hutton, Technology and Projects Manager at Safety ‘n Action
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