Video - Dynamics 365 Activities
Activities in Dynamics 365 are powerful, especially when managed using Outlook.
Here is a video that shows how Activities interlink with Dynamics 365. Managing Tasks, Phone Calls and Appointments.
Also in the video is information on how this will work when Tasks is replaced by Microsoft Todo.
Creating a Covid 19 Case Notification Form
Video - Dynamics 365 - Microsoft Team Integration
Team working from home? Are you using both Dynamics 365 and Microsoft Teams? Here is a video of how to get the two systems connected and working together.
Video - Dynamics 365 - 2020 Wave 1 Update
OA Systems video about new features in the Dynamics 365 2020 Wave 1 release. Some core features and some specific to the Sales app. Including UI updates, Pricelists, Kanban views and more
Video - Dynamics 365 - October Update
Here is a video on a few of the interesting changes coming in the Dynamics 365 Customer Engagement October update 2019. For more information about the changes coming in this update, please get in touch by clicking on the button below. ...
Video - Dynamics 365 Business Process Flow
Using Business Process Flows in Dynamics 365 to improve information capture and end user adoption
Video - Dynamics 365 Playbooks
Dynamics 365 has introduced Playbooks to help sales teams to manage best practice. This video runs through how playbooks are configured and used as pat of the Sales Hub.
Video - CRM Dynamics 365 Overview
Check out this video about Dynamics 365 Customer Engagement To learn more about Dynamics 365 Customer Engagement book a meeting with our team. ...
Check our Case Studies for examples of how we've helped various companies realise the benefits of Customer Engagement...
The OA Systems development team has a really detailed understanding of every layer of our business
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Customer Engagement can help improve customer relations, increase customer revenues, maximise cross and up-selling, create better communications and optimise your marketing. Get in touch for a chat about how Customer Engagement 365 can help you...