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AA Group

When OA Systems engaged with the team at AA Group, they were operating in an out of support version of Dynamics CRM 4.0.

Business Need

James, Jason, Jillian and the Team at Office Automation Systems did a brilliant job of updating our dreadfully outdated Microsoft CRM4.0 to a shiny new Dynamics 365 System. 

Key challenges

The process with OA was smooth from start to finish, James’ excellent understanding of his product made the project scoping process enjoyable, Jason was able to clean up 15 years of old data, and highly customise D365 to work just the way our business needed and Jillian ensured the project was completed on time and on budget. 

Key Outcomes

The new system gives our sales team better visibility of their leads, reminds them of key business processes and they can access their data from anywhere now on phones or pc’s. D365 helps our operations staff take better care of our clients with easier access to client histories thru the timeline feature. 

"Thanks guys for a very successful upgrade  - I highly recommend OA Systems."

Brendon Reid, Managing Director, Automation Associates

Need more Information?

Check our Case Studies for examples of how we've helped various companies realise the benefits of Customer Engagement...

OA Systems did a brilliant job of updating our Microsoft CRM4.0 to Dynamics 365. The process was smooth from start to finish and they completed on time and on budget.
Highly recommended.

Brendon Reid, Managing Director, Automation Associates Ltd

The OA Systems development team has a really detailed understanding of every layer of our business

Ayla Hutton, Technology and Projects Manager at Safety ‘n Action

Careers at OA

We are always looking for people who are excellent and passionate at what they do to join our team. If this sounds like you then we'd love to hear from you!

Need some help?

Customer Engagement can help improve customer relations, increase customer revenues, maximise cross and up-selling, create better communications and optimise your marketing.  Get in touch for a chat about how Customer Engagement 365 can help you...