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Dynamics 365 Customer Engagement CRM


OA Systems is a Microsoft Managed Partner whose single focus is on Customer Engagement implementation and support services.


Our services are designed for businesses wanting to implement, migrate or upgrade from Microsoft Dynamics CRM to the latest version, Dynamics 365 Customer Engagement CRM


Using our expertise in Customer Relationship Management and proven rapid results methodologies, we will help you engage better with your customers, develop great relationships and increase sales and improve customer experience.



Featured Solutions


MS Dynamics 365


Powerful platform available in cloud or as on-premise.

Integrated with standard & optional modules to provide almost any functionality that your business needs.


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CRM Addons


ClickDimensions is a Dynamics 365 add-on that bridges the gap between sales and marketing.

Includes tools for email marketing, campaign automation, reporting & more.


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Who needs the Dynamics 365 CRM?


If you want a platform that allows you to provide a comprehensive wrap-around service for your prospects and customers, then Dynamics 365 is the platform for you.


Dynamics 365 is a scalable platform with many standard and optional modules to provide almost any functionality that your business needs.



Generate & Nurture Leads

Run multichannel campaigns, reach targeted audiences & personalise the buyer experience for better engagement.


Make Better Business Decisions

View real-time data through custom dashboards & gain valuable insights into your business.


Leverage Expertise

Adapt quickly & efficiently by using AI to automate your processes & reduce operating costs.







We’ve been honoured to work with hundreds of Kiwi businesses from a wide range of industries from freight, construction, distribution, manufacturing, and automotive to finance & more.


Hear what our customers had to say about our services,


“OA Systems did a brilliant job of updating our Microsoft CRM4.0 to Dynamics 365.
The process was smooth from start to finish and they completed it on time and on budget - highly recommend


Brendon Reid, Managing Director, Automation Associates Ltd


See a Case Study



Why OA Systems?


Customer Relationship Management - we’re experts at it.


OA Systems can help your business build and capitalise on customer journeys with Dynamics 365 Customer Engagement.


Microsoft Gold Partner


OA Systems is a Microsoft Dynamics Gold partner and all our specialists are certified.


We work hard to maintain our status by continuous study and ratification by taking appropriate exams.


30 Years of Expertise


Since 1992, we have been empowering Kiwi businesses by delivering world-class solutions in customer engagement.


Hundreds of Projects Delivered


Our team of specialists has successfully delivered over 250 projects and continues to provide more great solutions.




Book a Free Demo


Ready to get started? See what OA Systems can do for you by requesting a demo.


This can be based in person at our Auckland office or online via Teams (or Zoom).


Here’s what this complimentary workshop includes


  • 1-2 hour introductory demo/workshop (understand you/ introducing Dynamics)
  • Limited proof of concept (OA Systems supplied Demo environment)
  • Import examples of your account  and or contact data (not for live use)
  • To manage Sales, Customer Service, Remote Workers, Marketing and connected web portals


Register your interest below or give us a call at +64 (9) 522 2370 to get more info